Branch Manager - Service Today - Heating and Air

HVAC DIVISION - This position will work out of our Seaford Delaware Branch location.

Join one of the largest HVAC companies in the area as a HVAC Branch Manager and lead our top-performing team to new heights! You'll have full P&L responsibility, driving business development, training, and customer service for a multi-million-dollar residential HVAC division. With your high energy, business savvy, and customer-focused mindset, you'll oversee service managers, technicians, and branch operations.

If you've managed a branch team, especially in HVAC or residential services, and are ready for more growth and appreciation, we want you! Join The Master Trades Group, a national network of service companies, and take your career to the next level while building and leading an exceptional team!

Essential Job Functions:

• Full P&L Accountability for the Branch Location.
• Develop and communicate a Business Plan tied to the area of responsibility; motivate and fully mobilize the organization to achieve the Business Plan.
• Increase revenue level and gross profit goals through Business Development; i.e. geographical expansion; new lines of service, etc.
• Run and direct professional sales organization: accountability over sales conversion rate, revenue, profitability, and customer service.
• Organizational Development: work in partnership with Executive Team to develop a winning organization through career pathing and training/development.
• Recruit, retain, and develop talent to successfully drive high levels of performance to meet revenue and profitability targets following the company’s KPI’s and performance-driven model.
• Drive the organization to consistently deliver on our brand promise of 'same day' service and an excellent customer service experience at every touch point in the service delivery cycle.
• Participate in the full development of a Training and Onboarding program to include technical, soft-skills, Safety/OSHA, ride-a-longs, and coaching both at the Managerial, Professional, and Technician levels.

Qualifications:

• Outstanding leadership and communication skills at all levels of the organization.
• Demonstrate high levels of collaboration cross-functionally
• Excellent business acumen; Ability to develop, communicate and carry out a Business Plan.
• Strong analytical skills: review, interpret, draw conclusions, and formulate actions based on KPI’s and other data.

Experience/Education:

• Bachelor’s Degree in Business Administration is highly preferred.
• 5+ years experience in the Service Industry in a managerial role with a proven history of; P&L Accountability, Sales, Training/Development, Sales/Operations; Customer Service.
• Sales experience is strongly desirable.
• OSHA/SAFETY Experience.
• Experience in similar consumer - service industry: Plumbing, HVAC, Home Improvement, and Construction would be helpful.

Compensation:
Based on experience

Benefits:

• Competitive Dental, Vision, and Healthcare Plans
• 401(k) matching
• Short-Term and Long-Term Disability
• Life Insurance
• PTO
• Paid Holidays
• Employee Assistance Program (EAP)

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE