Accounts Receivable Specialist - Len the Plumber / Master Trades Group

Location: Hybrid – 3 Days Onsite at Halethorpe, MD + Local Branch Travel

Work Type: Full-Time

Schedule: Monday–Friday | 8:00 AM – 5:00 PM (Some flexibility based on business needs)

Pay: $25–35/hr (Based on Experience)

Reports To: AR Manager

About Master Trades Group

Master Trades Group is a leading residential services platform providing HVAC, plumbing, and electrical solutions throughout the Mid-Atlantic and Southeast regions. We’re proud of our strong local brands, including Len the Plumber, and we’re committed to delivering exceptional service to customers while supporting the growth and success of our employees.

Why Join Our Team?

• Competitive hourly pay
• Standard full-time benefits package (Medical, Dental, Vision)
• 401(k) with company match
• Paid time off and holidays
• Growth opportunities within a rapidly expanding organization

What You’ll Do

• Process daily invoices through our ERP AR module
• Prepare and distribute customer statements; reconcile AR to the general ledger
• Post receipts and deposits accurately and manage transaction records
• Administer third-party customer financing and maintain credit card systems
• Deliver detailed AR aging reports and action plans to senior management
• Prepare and present weekly receivable updates to branch-level leaders
• Issue refunds and manage credit/debit memos
• Reconcile checks, cash, and deposit slips with accuracy
• Coordinate with TekCollect to resolve delinquent accounts
• Support monthly close processes, quarterly reporting, and team training
• Handle customer disputes and ensure timely resolutions
• Provide general accounting department support and other duties as assigned

What We’re Looking For

Required:

• 3+ years in accounts receivable or equivalent accounting experience
• High school diploma required; additional education a plus
• Proficiency in Microsoft Excel and Word
• Strong communication and customer service skills
• High attention to detail and accuracy in a fast-paced environment
• Ability to multitask and maintain confidentiality

Preferred:

• Experience in the skilled trades (HVAC, plumbing, electrical)
• Familiarity with ServiceTitan or similar service management software

Pre-Employment Requirements

All employment offers are contingent on successful completion of a criminal background check and drug screening. These are conducted in compliance with applicable laws and regulations.

Disclaimer

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE