Residential HVAC Warranty Technician – Tom Drexler Plumbing, Air & Electric

Location: Louisville, KY (Branch Location)
Work Type: Full-Time
Schedule: Weekend availability required
Compensation: $28–$35 per hour (DOE) + Commission Opportunities
Reports To: HVAC Service Manager

About Tom Drexler Plumbing, Air & Electric

For over 30 years, Tom Drexler Plumbing, Air & Electric has been Louisville’s most trusted name in plumbing, HVAC, and electrical services. Our reputation is built on integrity, quality, and exceptional customer care. We believe in hiring top professionals, providing long-term career opportunities, and offering best-in-class benefits in a supportive, team-oriented culture.

Why Join Our Team?

• Competitive pay ($28–$35/hr DOE + commissions)
• Health, Dental, Vision, and Life Insurance
• 401(k) retirement plan with company match
• Paid Time Off (PTO) and Paid Holidays
• Short-Term & Long-Term Disability coverage
• Take-home vehicle stocked with company-provided tools and parts
• Free onsite gym access
• Ongoing training and CEUs
• Supportive, family-oriented culture

What You’ll Do

• Conduct warranty-related HVAC installations and repairs per manufacturer specifications and company standards
• Perform advanced troubleshooting and diagnostics to identify and resolve issues with installed systems
• Replace defective components and parts under warranty to ensure full system functionality
• Document all work performed, including parts used, labor hours, and customer interactions
• Communicate warranty coverage, repair processes, and preventive maintenance recommendations to customers
• Collaborate with team members and departments to complete warranty tasks on time
• Maintain a clean, safe, and organized work environment, including company vehicle and tools
• Follow all company safety protocols and OSHA standards

What We’re Looking For

Required:

• Active Kentucky Journeyman HVAC License
• EPA Certification
• Minimum 5 years of residential HVAC experience
• Strong troubleshooting and diagnostic abilities
• Valid driver’s license with a clean driving record
• Ability to lift up to 50 lbs. regularly
• Excellent communication, customer service, and interpersonal skills
• Ability to read technical manuals, schematics, and blueprints

Preferred:

• Additional HVAC certifications or licenses
• Experience specifically in warranty repair and documentation

Pre-Employment Requirements

All offers of employment are contingent upon the successful completion of a criminal background check, MVR review, and drug screening, conducted in compliance with applicable laws and regulations.

Disclaimer

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Tom Drexler Plumbing, Air & Electric is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.